terms & condition(s)
Terms and Conditions of Use
1. Acceptance of Terms
By accessing and using the “www.aakalp.in” website , you agree to comply with and be bound by these terms and conditions of use. If you do not agree to these terms, please refrain from using the Website.
2. User Accounts
To access certain features of the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account.
3. Ordering and Payment
By placing an order on the Website, you agree to provide accurate and complete information. Aakalp reserves the right to refuse or cancel any order at its discretion. Payment transactions are processed securely, and Aakalp is not responsible for any unauthorized access to payment information.
4. Limitation of Liability
“Aakalp.in” is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Website.
5. Governing Law
These terms and conditions are governed by the laws of Surat (Gujarat-India) Jurisdiction. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Surat (Gujarat-India) Jurisdiction.
6. Changes to Terms
“AAKALP” reserves the right to modify these terms and conditions at any time. Continued use of the Website constitutes acceptance of the modified terms.
shipping, return & refund
Shipping, Refund & Cancellation
Thank you for choosing Akalalp for all your needs. We are committed to providing you with exquisite pieces and excellent customer service. Please read our Refund and Cancellation Policy carefully to understand the terms and conditions associated with your purchase.
Shipping Policy:
- Your product will be processed with extreme precision after you place an order with us, which typically takes around 1 to 2 day to get your order ready depending upon the choice of your purchase;
it varies from one product to another. - Nevertheless, as an estimate, you can expect your goods to reach you within 4 to 5 Days after placing your order.
Refund Policy:
- 15-Day Money-Back Guarantee: We offer a 15-day money-back guarantee on all eligible purchases. If you are not completely satisfied with your Product, you may return it within 15 days from the date of delivery for a full refund. The item must be in its original condition, with all tags and packaging intact.
- Exclusions:
- Customized and personalized items are non-refundable.
- Earrings & Nosepins (for hygiene reasons) and engraved items cannot be returned.
- Return Process:
- To initiate a return, please contact our customer service team at connect@aakalp.in.
- Pack the item securely and include the original invoice.
- Ship the item to the address provided by our customer service team.
- Refund Processing:
- Once we receive your return, our quality control team will inspect the item.
- Refunds will be processed within 7-10 business days using the original payment method.
Cancellation Policy
- Order Modification or Cancellation:
- You may modify or cancel your order within 12 hours of placing it by contacting our customer service team.
- After 12 hours, the order may have entered the processing stage, and modifications/cancellations may not be possible.
- Custom Orders:
- Customized orders cannot be canceled or modified once production has begun.
- Refund for Canceled Orders:
- If your order is canceled before 12 hours, you will receive a full refund using the original payment method within 7-10 working days.
Contact Information
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our customer service team at connect@aakalp.in
aakalp.in reserves the right to update or modify this policy at any time without prior notice. Please check our website for the most recent version of our policies.
privacy policy
This Privacy Policy governs the manner in which aakalp.in (“we,” “us,” “our”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the aakalp.in (“Website”). This Privacy Policy applies to the Website and all products and services offered by aakalp.in
Information We Collect
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Website, register on the Website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.
We may also collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.
How We Use Collected Information
Aakalp.in may collect and use Users’ personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize the user experience: We may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Website.
To improve our Website: We may use feedback you provide to improve our products and services.
To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Website from those we actually know are under 13, and no part of our Website is structured to attract anyone under 13.
Changes to This Privacy Policy
Aakalp.in has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at connect@aakalp.in
copyright notice
Copyright Notice
All designs displayed on this website, including but not limited to graphics, logos, images, and illustrations, are protected by copyright and belong to
Aakalp.in or their respective copyright owners. The designs are provided for your personal, non-commercial use only. Any unauthorized reproduction, distribution, display, or modification of these designs is strictly prohibited and may violate copyright laws.
Intellectual Property Rights
Aakalp.in asserts and enforces its intellectual property rights to the fullest extent permitted by law. All designs, whether registered or unregistered, and related intellectual property are the sole property of “Aakalp.in” and are protected under copyright and other applicable laws.
Copyright Infringement
We take copyright infringement very seriously. If you believe that any design on this website infringes upon your copyright or intellectual property rights, please contact us immediately with the following information:
Your contact information, including name, email address, and phone number.
A detailed description of the copyrighted work being infringed.
A description of the specific location on our website where the allegedly infringing material is located.
A statement by you that you have a good faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Please send your copyright infringement claims to connect@aakalp.in
Use of Designs
You may not use, reproduce, distribute, display, or modify any of the designs featured on this website without obtaining prior written permission from Aakalp.in or the respective copyright owner.
Contact Us
If you have any questions regarding the copyright notice or the use of designs on this website, please feel free to contact us at connect@aakalp.in